UltraFlex Mattress Warranty Policy
UltraFlex Mattress Warranty
UltraFlex Mattress 10-Year Limited Warranty:
For mattresses purchased as new from authorized retailers, some UltraFlex Mattresses offers a 10-year limited manufacturer’s warranty. To ensure warranty validity, proof of purchase is required. This warranty covers material and workmanship defects. Please note that our warranty requires the use of a mattress protector and a suitable base to maintain its validity.
Furthermore, the mattress should remain free from stains and dirt. Alterations or removal of tags will void the warranty. It's essential to understand that loss of condition over time due to normal use is not covered, and proper foundation support is necessary to honor the warranty. This warranty extends exclusively to the original purchaser.
UltraFlex Mattress 5-Year Limited Warranty:
For mattresses purchased as new from authorized retailers, some UltraFlex Mattress offers a 5-year limited manufacturer’s warranty. To ensure warranty validity, proof of purchase is required. This warranty covers material and workmanship defects. Please note that our warranty requires the use of a mattress protector and a suitable base to maintain its validity.
Furthermore, the mattress should remain free from stains and dirt. Alterations or removal of tags will void the warranty. It's essential to understand that loss of condition over time due to normal use is not covered, and proper foundation support is necessary to honor the warranty. This warranty extends exclusively to the original purchaser.
UltraFlex Mattress 1-Year Limited Warranty:
We request our clients to check the individual product listing details to confirm the applicable duration of the warranty.
For further queries regarding the recommended base, and proper usage to retain the manufacturer’s warranty of the product, please send us a message using the following link -
https://ultraflexmattress.com/pages/contact