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5 Great reasons to buy from us:
-
Lowest prices -
Fast shipping times -
Extended Warranty -
Instant Financing -
5 Star reviews
Ultraflex DREAMER- Orthopedic, Cool Gel Memory Foam, Eco-friendly Mattress (Made in Canada) - with Waterproof Mattress Protector
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5 Great reasons to buy from us:
-
Lowest prices -
Fast shipping times -
Extended Warranty -
Instant Financing -
5 Star reviews
The Ultraflex DREAMER- Orthopedic, Cool Gel Memory Foam, Eco-friendly Mattress is an 8 inch cool gel memory foam mattress design that is medium/firm with a tight top, so it supports your body while adding comfort to your slumber. Plus, it's infused with refreshing gel particles for cooler sleep.
A beautifully detailed luxury suited 1.5” cool gel top, with a luxurious Bamboo fabric top is putting the layers together, which contributes to the performance, feel, and durability of your mattress.1.5” of soft comfort foam that surrounds you in comfort night after night, with a 6” base support foam.
Key Features:
A beautifully detailed luxury suited 1.5” cool gel top, with a luxurious Bamboo fabric top is putting the layers together, which contributes to the performance, feel, and durability of your mattress.1.5” of soft comfort foam that surrounds you in comfort night after night, with a 6” base support foam.
Key Features:
- 1.5" cool gel memory foam
- 1.5'' Soft comfort layer
- 6'' Base support foam with a base support
- Bamboo fabric is hypoallergenic and antibacterial. Bamboo leaves you feeling fresher and healthier.
- Soy base form made with eco-friendly and health-conscious base foam that will provide you with long-lasting durable support
- Our top-quality Canadian foams are more environmentally friendly and more resilient, and they provide support and comfort to give you a great night's sleep.
- This mattress works with any of the bed frames, so go ahead and let your personality and preference shine through.
- This ergonomics design enables the mattress to mold to the sleeper's natural shape and keeps you cool while you sleep, it strikes a balance between firmness and softness.
- The best sleep ever is handcrafted in Canada. Delivered direct to your door
- Soy-Based Foam Soy-based foam made with eco-friendly and health-conscious base foam that will provide you with long-lasting durable support.
- Gel Memory Foam Gel memory foam is great for providing a cooler sleep surface. It also reduces pressure points by cradling and contouring your entire body.
- Bamboo Fabric Bamboo fabric is hypoallergenic and anti-bacterial. Bamboo leaves you feeling fresher and healthier.
- Top-Quality Canadian Foams Top-quality Canadian Foams are more environmentally friendly and more resilient. They provide support and comfort to give you a great night's sleep.
- WATERPROOF BARRIER-Our mattress protector features impermeable TPU backing that provides protection on top of the mattress. This makes it ideal for most situations such as when you want to protect your mattress from perspiration stains or from other bodily fluids and incontinence. The TPU backing (polyurethane membrane) is not only waterproof but also breathable. This allows heat and moisture to breathe through while blocking off stains, liquids, and other bacteria from the bed mattress.
- TPU backing ensures that you won't hear a plastic noise when you move during the night, while the soft top provides you with unparalleled comfort.
- DUST MITE PROOF: Generally preferable for allergy sufferers, this mattress protector lets you sleep comfortably at night without the worry of runny eyes or stuffy noses. Dust mites majorly cause these allergies or asthma. Our protector provides an impervious cover that keeps skin cells out of the mattress to act as a barrier against allergens and dust mites.
- ALLERGEN-FREE BED Additional allergy asthma and triggers include pet dander, mold, and mildew, all of which can penetrate an unprotected mattress. Mattress covers shield pet owners from an unhealthy buildup of pet dander in the bed. Waterproof mattress pads can block fluids, and prevent the growth of mildew and mold inside the mattress.
- SMOOTH GRIP SYSTEM Our mattress protector features the Smooth Grip Skirt System which is sure to fit mattresses up to 20 inches deep. It has elastic attached to pull in the borders of the deep pockets to make it easy to stretch and fit the base of the mattress. This works like a fitted sheet, wrapping right around your mattress.
- Once the bed is made with the correct size mattress protector, it rarely slips and stays in place until removed. Also, it enables airflow technology that allows air to circulate through the protector but repels liquids.
- Due to the firm fit, restless sleepers, and small children, in particular, would sleep comfortably while twisting and turning in their beds as it maintains an almost smooth finish constantly. COMFORT Mattress protectors with thick or layered fabrics can add soft comfort or cushion to the surface of the mattress. The type of fabric used and the knitting style can provide a plush finish with additional cushion and texture, while knits like jacquard add loft and also keep you warmer.
- Features:
- Product Highlight: Cooling technology, Hypoallergenic, conforming support, breathability, low Motion transfer, orthopedic support
- Comfort Level: Medium Firmness
- Mattress Top Type: Tight top
- Cover Material: Bamboo fabric is hypoallergenic and antibacterial
- Edge Support: Yes
- Breathable Construction: Yes Compatibility: Foundation, Slatted Platform, Box Spring, Adjustable Base Friendly, Bunk Bed, Flat Platform Bed
- Hypoallergenic: Yes
- Non-Toxic: Yes
- Low Motion Transfer: Yes
- Cooling technology: Yes
- Height- 8"
- Country of Origin: Made in Canada
- Model- DREAMER
- Sizes Available- Twin | Double | Queen | King
- Height - 8"
Few Points to Remember:
All measurements variance by (+0.5/-0.5) Inches.
The Props are for display purposes only
Colour- White & Grey. Actual color and print may vary.**Please note that colour may change without notice and material may change without notice**
Mattress is compressed and packaged in a box for shipping, allowing it to easily be delivered to your door and expand to its full lofty shape inside your home.
** BOX SPRING IS NOT INCLUDED**
Shipping
This item Ships to
Shipping
Estimated to ship between and
Will usually ship within 2-3 business day.
FurnitureMattressDirect offers express shipping to the Greater Toronto Area, including, but not limited to Toronto, North York, Etobicoke, Markham, Richmond Hill, Vaughan, Woodbridge, Thornhill, Caledon, Concord, Cambridge Mississauga, Brampton, Milton, Oakville, Burlington, Hamilton, Grimsby, St.Catherine, Niagara-Falls, Malton, Georgetown, Scarborough, Pickering, Ajax, Whitby, Oshawa, Orangeville, Newmarket, Aurora, Innisfil, Barrie, Acton, etc.
FurnitureMattressDirect offers shipping and delivery across Canada and is regularly shipping products to the following provinces and territories: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, Northwest Territories, Nunavut, and Yukon.
FurnitureMattressDirect offers shipping and delivery across Canada and is regularly shipping products to the following provinces and territories: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, Northwest Territories, Nunavut, and Yukon.
Here are 10 more great reasons to buy from us:
 |
Lowest Prices Everyday. Upto 70% Off everyday, Get the best prices when you Buy Direct and SAVE! |
|
 |
Fast Shipping In Canada. Fastest shipping across Canada for the lowest prices. |
|
 |
5-Star Reviews. Hundreds of 5-star reviews on Google. |
|
 |
Extended Warranty. Get an Extended Warranty with your purchase and protect your purchase |
|
 |
Instant Financing Available. Get approved in minutes even with bad credit or no credit. You can easily Buy now and Pay later. |
|
 |
Secure Ordering. We use encrypted SSL tehnology throughout our website and for check-out so that all your information is safe and secure. |
|
 |
Shipping Across Canada. We deliver and ship all across Canada for the lowest possible prices. |
|
 |
Multiple Payment Options. We provide a large number of payment options, including Visa, Mastercard, Paypal, Apple Pay, Google Pay, and Instant Financing options. |
|
 |
Proudly Canadian. We are a Canadian owned and operated, family run business with years of experience in the industry. When you buy from us, you support a local Canadian business. |
|
 |
Customer Satisfaction Is our Priority. We always make customer satisfaction a priority and have thousands of satisfied customers to prove it. |
The FurnitureMattressDirect⁽ᴰᵉᵃˡˢ⁾ Guardsman Gold Complete Plus Furniture Protection Plan helps you protect your furniture and mattress from accidental stains and damage and keeps them looking great for as long as possible. The The FurnitureMattressDirect⁽ᴰᵉᵃˡˢ⁾ Guardsman plan gives you total peace of mind for your purchase from The FurnitureMattressDirect⁽ᴰᵉᵃˡˢ⁾. The Guardsman Plan provides service for stain removal, repair, and even replacement of irreparably damaged items. Whether your furniture is fabric, leather, or wood, damage and stains are covered by the Guardsman Gold Plus Complete Furniture Plan. With the Protection Plan, you can rest assured that you have a furniture expert to call on when you need one.
What are Furniture Protection Plans?
A Guardsman Furniture Protection Plan helps protect your new furniture from accidental stains and damage caused by you or someone in your home. A Plan provides service for stain removal, repair, and even replacement of irreparable damaged items, depending on the type of plan you purchase, so you can keep your furniture in good condition for years of enjoyment.
A Furniture Protection Plan is not a warranty. Warranties cover manufacturer issues with the product. Typically the damage associated with a warranty is caused by an issue with the design, workmanship, or quality of materials, and is not caused by you.
Guardsman Plans provide you with a furniture repair expert when you need one — from our network of thousands of furniture technicians across the United States and Canada who can:
CLEAN ACCIDENTAL STAINS SUCH AS
- Food and beverage stains
- Household stains
- Ink stains
- Lipstick, nail polish, cosmetics
- Human and pet bodily fluids
- Food and beverage stains
- Household stains
- Ink stains
- Lipstick, nail polish, cosmetics
- Human and pet bodily fluids
REPAIR ACCIDENTAL DAMAGE SUCH AS
- Punctures, rips, cuts, tears, and burns in most leathers and fabrics
- Burns, heat marks, scratches, and gouges in wood
- Springs, frames, and certain mechanisms
- Burns, heat marks, scratches, and gouges in wood
- Springs, frames, and certain mechanisms
Guardsman offers a variety of Protection Plans. All plans are subject to limitations and exclusions. Ask your sales associate to review a sample of the Plan that is sold at your furniture retailer before purchasing.
How do Guardsman Protection Plans work?
If you purchased a Guardsman Furniture Protection Plan and need service for a stain or damage during the term of the Plan, simply call the toll free number listed on your plan or file a claim at guardsman.com within the reporting period indicated on your plan.
Call to file your claim:
• If you call Guardsman to file a claim, Guardsman will email or mail you a Claim Form that you will need to complete, sign, enclose a copy of your sales receipt, and return to Guardsman within 30 days of your initial call to file your claim.
File a claim online:
• If you file a claim using Guardsman Online Claim Form, simply complete the Form online, print, sign, enclose a copy of your sales receipt, and return to Guardsman within 30 days.
Occasionally, we may ask you to provide photos of your stain or damage to enable us to provide you with the best solution for your claim. Upon receiving your Claim Form, Guardsman will review your claim. If your Claim Form is eligible for service under the terms of the plan, Guardsman will contact you to provide service. Most claim forms are handled in less than one week.
I did not receive a copy of my Protection Plan. Where can I obtain one?
The Protection Plan would have been provided either by the retailer at the time of purchase/delivery or mailed to you by Guardsman. Sample Plans can be found on this website at Sample Protection Plans. If you would prefer to have a Plan sent to you, please contact us at 1-800-253-3957.
Does my plan cover stains/damage from wear and tear?
Stains or damage from normal wear and tear is not covered by a Furniture Protection Plan. Wear and tear occurs with ordinary, everyday use of your furniture. Furniture Protection Plans are designed to cover stains and damage caused by a specific incident. Overall cleaning is not covered as this is considered maintenance for normal wear and tear as opposed to the spot cleaning provided by the plan for accidental spills.
If I move to another state or province, is my plan still valid?
If I move to another state or province, is my plan still valid?
The Guardsman Furniture Protection Plan is valid throughout the United States and Canada as long as you are the original owner of the furniture. Please note though, stains or damage caused by moving furniture from one place to another, are not covered by the Furniture Protection Plan.
My furniture needs an overall cleaning. Does my Protection Plan cover that?
My furniture needs an overall cleaning. Does my Protection Plan cover that?
The Guardsman Furniture Protection Plan does not cover overall cleanings. General maintenance of furniture is the consumer's responsibility. If you would like to have your furniture cleaned, you may contact a cleaning professional in your local area. Please be sure that the manufacturer's instructions for cleaning are followed. For your convenience, Guardsman Furniture Professionals are listed on this website under "Find a tech".
Why do I have to submit a Claim Form?
Why do I have to submit a Claim Form?
The Claim Form is designed to gather specific information about your furniture stain or damage, such as the affected furniture piece, what the furniture is composed of, and type and location of the stain or damage. Guardsman uses this information to process the request accurately, order needed parts, and hire the most qualified technician to service your specific stain or damage.
If I complete the online form, do I still need to mail in the Claim Form along with my sales receipt?
If I complete the online form, do I still need to mail in the Claim Form along with my sales receipt?
Yes. The online claim process expedites the process of submitting your claim by providing you with the Claim Form online versus waiting to receive the Form via email or mail. Once you have completed and printed the online form, you should proof the information you provided and correct any mistakes prior to mailing. Whether you choose to complete the Claim Form online or manually complete the Form that you received via email or regular mail, you will need to sign and mail back a hard copy of your Form accompanied with a copy of your sales receipt.
How long after I mail out my Claim Form should I expect to hear back from Guardsman?
Once we receive your form, you can expect to hear back from Guardsman within a business week.
When can I expect to hear from a technician, and who will be coming into my home to service my furniture?
An authorized Guardsman technician will contact you to schedule an appointment to service your furniture. If you have not heard from the technician within 5 business days, please contact Guardsman at 1-800-675-3603.
What happens if the technician is unable to successfully resolve the covered stain/damage that I reported?
If the technician cannot make a repair for any reason, he/she will submit a report to Guardsman. Once the review is complete, a Resolution Account Manager will be in contact with you to discuss the next step.
Why do I have to provide a copy of my sales receipt?
Your sales receipt is proof of purchase of your furniture and Protection Plan.
What does my sales receipt need to show?
Your sales receipt will need to show: a) customer information, b) retailer information, c) purchase and/or delivery date, d) itemized list of furniture purchased with prices, e) the Guardsman protection plan.
The Ultraflex DREAMER- Orthopedic, Cool Gel Memory Foam, Eco-friendly Mattress is an 8 inch cool gel memory foam mattress design that is medium/firm with a tight top, so it supports your body while adding comfort to your slumber. Plus, it's infused with refreshing gel particles for cooler sleep.
A beautifully detailed luxury suited 1.5” cool gel top, with a luxurious Bamboo fabric top is putting the layers together, which contributes to the performance, feel, and durability of your mattress.1.5” of soft comfort foam that surrounds you in comfort night after night, with a 6” base support foam.
Key Features:
A beautifully detailed luxury suited 1.5” cool gel top, with a luxurious Bamboo fabric top is putting the layers together, which contributes to the performance, feel, and durability of your mattress.1.5” of soft comfort foam that surrounds you in comfort night after night, with a 6” base support foam.
Key Features:
- 1.5" cool gel memory foam
- 1.5'' Soft comfort layer
- 6'' Base support foam with a base support
- Bamboo fabric is hypoallergenic and antibacterial. Bamboo leaves you feeling fresher and healthier.
- Soy base form made with eco-friendly and health-conscious base foam that will provide you with long-lasting durable support
- Our top-quality Canadian foams are more environmentally friendly and more resilient, and they provide support and comfort to give you a great night's sleep.
- This mattress works with any of the bed frames, so go ahead and let your personality and preference shine through.
- This ergonomics design enables the mattress to mold to the sleeper's natural shape and keeps you cool while you sleep, it strikes a balance between firmness and softness.
- The best sleep ever is handcrafted in Canada. Delivered direct to your door
- Soy-Based Foam Soy-based foam made with eco-friendly and health-conscious base foam that will provide you with long-lasting durable support.
- Gel Memory Foam Gel memory foam is great for providing a cooler sleep surface. It also reduces pressure points by cradling and contouring your entire body.
- Bamboo Fabric Bamboo fabric is hypoallergenic and anti-bacterial. Bamboo leaves you feeling fresher and healthier.
- Top-Quality Canadian Foams Top-quality Canadian Foams are more environmentally friendly and more resilient. They provide support and comfort to give you a great night's sleep.
- WATERPROOF BARRIER-Our mattress protector features impermeable TPU backing that provides protection on top of the mattress. This makes it ideal for most situations such as when you want to protect your mattress from perspiration stains or from other bodily fluids and incontinence. The TPU backing (polyurethane membrane) is not only waterproof but also breathable. This allows heat and moisture to breathe through while blocking off stains, liquids, and other bacteria from the bed mattress.
- TPU backing ensures that you won't hear a plastic noise when you move during the night, while the soft top provides you with unparalleled comfort.
- DUST MITE PROOF: Generally preferable for allergy sufferers, this mattress protector lets you sleep comfortably at night without the worry of runny eyes or stuffy noses. Dust mites majorly cause these allergies or asthma. Our protector provides an impervious cover that keeps skin cells out of the mattress to act as a barrier against allergens and dust mites.
- ALLERGEN-FREE BED Additional allergy asthma and triggers include pet dander, mold, and mildew, all of which can penetrate an unprotected mattress. Mattress covers shield pet owners from an unhealthy buildup of pet dander in the bed. Waterproof mattress pads can block fluids, and prevent the growth of mildew and mold inside the mattress.
- SMOOTH GRIP SYSTEM Our mattress protector features the Smooth Grip Skirt System which is sure to fit mattresses up to 20 inches deep. It has elastic attached to pull in the borders of the deep pockets to make it easy to stretch and fit the base of the mattress. This works like a fitted sheet, wrapping right around your mattress.
- Once the bed is made with the correct size mattress protector, it rarely slips and stays in place until removed. Also, it enables airflow technology that allows air to circulate through the protector but repels liquids.
- Due to the firm fit, restless sleepers, and small children, in particular, would sleep comfortably while twisting and turning in their beds as it maintains an almost smooth finish constantly. COMFORT Mattress protectors with thick or layered fabrics can add soft comfort or cushion to the surface of the mattress. The type of fabric used and the knitting style can provide a plush finish with additional cushion and texture, while knits like jacquard add loft and also keep you warmer.
- Features:
- Product Highlight: Cooling technology, Hypoallergenic, conforming support, breathability, low Motion transfer, orthopedic support
- Comfort Level: Medium Firmness
- Mattress Top Type: Tight top
- Cover Material: Bamboo fabric is hypoallergenic and antibacterial
- Edge Support: Yes
- Breathable Construction: Yes Compatibility: Foundation, Slatted Platform, Box Spring, Adjustable Base Friendly, Bunk Bed, Flat Platform Bed
- Hypoallergenic: Yes
- Non-Toxic: Yes
- Low Motion Transfer: Yes
- Cooling technology: Yes
- Height- 8"
- Country of Origin: Made in Canada
- Model- DREAMER
- Sizes Available- Twin | Double | Queen | King
- Height - 8"
Few Points to Remember:
All measurements variance by (+0.5/-0.5) Inches.
The Props are for display purposes only
Colour- White & Grey. Actual color and print may vary.**Please note that colour may change without notice and material may change without notice**
Mattress is compressed and packaged in a box for shipping, allowing it to easily be delivered to your door and expand to its full lofty shape inside your home.
** BOX SPRING IS NOT INCLUDED**
Shipping
This item Ships to
Shipping
Estimated to ship between and
Will usually ship within 2-3 business day.
FurnitureMattressDirect offers express shipping to the Greater Toronto Area, including, but not limited to Toronto, North York, Etobicoke, Markham, Richmond Hill, Vaughan, Woodbridge, Thornhill, Caledon, Concord, Cambridge Mississauga, Brampton, Milton, Oakville, Burlington, Hamilton, Grimsby, St.Catherine, Niagara-Falls, Malton, Georgetown, Scarborough, Pickering, Ajax, Whitby, Oshawa, Orangeville, Newmarket, Aurora, Innisfil, Barrie, Acton, etc.
FurnitureMattressDirect offers shipping and delivery across Canada and is regularly shipping products to the following provinces and territories: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, Northwest Territories, Nunavut, and Yukon.
FurnitureMattressDirect offers shipping and delivery across Canada and is regularly shipping products to the following provinces and territories: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, Northwest Territories, Nunavut, and Yukon.
Here are 10 more great reasons to buy from us:
|
Lowest Prices Everyday. Upto 70% Off everyday, Get the best prices when you Buy Direct and SAVE! |
|
|
Fast Shipping In Canada. Fastest shipping across Canada for the lowest prices. |
|
|
5-Star Reviews. Hundreds of 5-star reviews on Google. |
|
|
Extended Warranty. Get an Extended Warranty with your purchase and protect your purchase |
|
|
Instant Financing Available. Get approved in minutes even with bad credit or no credit. You can easily Buy now and Pay later. |
|
|
Secure Ordering. We use encrypted SSL tehnology throughout our website and for check-out so that all your information is safe and secure. |
|
|
Shipping Across Canada. We deliver and ship all across Canada for the lowest possible prices. |
|
|
Multiple Payment Options. We provide a large number of payment options, including Visa, Mastercard, Paypal, Apple Pay, Google Pay, and Instant Financing options. |
|
|
Proudly Canadian. We are a Canadian owned and operated, family run business with years of experience in the industry. When you buy from us, you support a local Canadian business. |
|
|
Customer Satisfaction Is our Priority. We always make customer satisfaction a priority and have thousands of satisfied customers to prove it. |
The FurnitureMattressDirect⁽ᴰᵉᵃˡˢ⁾ Guardsman Gold Complete Plus Furniture Protection Plan helps you protect your furniture and mattress from accidental stains and damage and keeps them looking great for as long as possible. The The FurnitureMattressDirect⁽ᴰᵉᵃˡˢ⁾ Guardsman plan gives you total peace of mind for your purchase from The FurnitureMattressDirect⁽ᴰᵉᵃˡˢ⁾. The Guardsman Plan provides service for stain removal, repair, and even replacement of irreparably damaged items. Whether your furniture is fabric, leather, or wood, damage and stains are covered by the Guardsman Gold Plus Complete Furniture Plan. With the Protection Plan, you can rest assured that you have a furniture expert to call on when you need one.
What are Furniture Protection Plans?
A Guardsman Furniture Protection Plan helps protect your new furniture from accidental stains and damage caused by you or someone in your home. A Plan provides service for stain removal, repair, and even replacement of irreparable damaged items, depending on the type of plan you purchase, so you can keep your furniture in good condition for years of enjoyment.
A Furniture Protection Plan is not a warranty. Warranties cover manufacturer issues with the product. Typically the damage associated with a warranty is caused by an issue with the design, workmanship, or quality of materials, and is not caused by you.
Guardsman Plans provide you with a furniture repair expert when you need one — from our network of thousands of furniture technicians across the United States and Canada who can:
CLEAN ACCIDENTAL STAINS SUCH AS
- Food and beverage stains
- Household stains
- Ink stains
- Lipstick, nail polish, cosmetics
- Human and pet bodily fluids
- Food and beverage stains
- Household stains
- Ink stains
- Lipstick, nail polish, cosmetics
- Human and pet bodily fluids
REPAIR ACCIDENTAL DAMAGE SUCH AS
- Punctures, rips, cuts, tears, and burns in most leathers and fabrics
- Burns, heat marks, scratches, and gouges in wood
- Springs, frames, and certain mechanisms
- Burns, heat marks, scratches, and gouges in wood
- Springs, frames, and certain mechanisms
Guardsman offers a variety of Protection Plans. All plans are subject to limitations and exclusions. Ask your sales associate to review a sample of the Plan that is sold at your furniture retailer before purchasing.
How do Guardsman Protection Plans work?
If you purchased a Guardsman Furniture Protection Plan and need service for a stain or damage during the term of the Plan, simply call the toll free number listed on your plan or file a claim at guardsman.com within the reporting period indicated on your plan.
Call to file your claim:
• If you call Guardsman to file a claim, Guardsman will email or mail you a Claim Form that you will need to complete, sign, enclose a copy of your sales receipt, and return to Guardsman within 30 days of your initial call to file your claim.
File a claim online:
• If you file a claim using Guardsman Online Claim Form, simply complete the Form online, print, sign, enclose a copy of your sales receipt, and return to Guardsman within 30 days.
Occasionally, we may ask you to provide photos of your stain or damage to enable us to provide you with the best solution for your claim. Upon receiving your Claim Form, Guardsman will review your claim. If your Claim Form is eligible for service under the terms of the plan, Guardsman will contact you to provide service. Most claim forms are handled in less than one week.
I did not receive a copy of my Protection Plan. Where can I obtain one?
The Protection Plan would have been provided either by the retailer at the time of purchase/delivery or mailed to you by Guardsman. Sample Plans can be found on this website at Sample Protection Plans. If you would prefer to have a Plan sent to you, please contact us at 1-800-253-3957.
Does my plan cover stains/damage from wear and tear?
Stains or damage from normal wear and tear is not covered by a Furniture Protection Plan. Wear and tear occurs with ordinary, everyday use of your furniture. Furniture Protection Plans are designed to cover stains and damage caused by a specific incident. Overall cleaning is not covered as this is considered maintenance for normal wear and tear as opposed to the spot cleaning provided by the plan for accidental spills.
If I move to another state or province, is my plan still valid?
If I move to another state or province, is my plan still valid?
The Guardsman Furniture Protection Plan is valid throughout the United States and Canada as long as you are the original owner of the furniture. Please note though, stains or damage caused by moving furniture from one place to another, are not covered by the Furniture Protection Plan.
My furniture needs an overall cleaning. Does my Protection Plan cover that?
My furniture needs an overall cleaning. Does my Protection Plan cover that?
The Guardsman Furniture Protection Plan does not cover overall cleanings. General maintenance of furniture is the consumer's responsibility. If you would like to have your furniture cleaned, you may contact a cleaning professional in your local area. Please be sure that the manufacturer's instructions for cleaning are followed. For your convenience, Guardsman Furniture Professionals are listed on this website under "Find a tech".
Why do I have to submit a Claim Form?
Why do I have to submit a Claim Form?
The Claim Form is designed to gather specific information about your furniture stain or damage, such as the affected furniture piece, what the furniture is composed of, and type and location of the stain or damage. Guardsman uses this information to process the request accurately, order needed parts, and hire the most qualified technician to service your specific stain or damage.
If I complete the online form, do I still need to mail in the Claim Form along with my sales receipt?
If I complete the online form, do I still need to mail in the Claim Form along with my sales receipt?
Yes. The online claim process expedites the process of submitting your claim by providing you with the Claim Form online versus waiting to receive the Form via email or mail. Once you have completed and printed the online form, you should proof the information you provided and correct any mistakes prior to mailing. Whether you choose to complete the Claim Form online or manually complete the Form that you received via email or regular mail, you will need to sign and mail back a hard copy of your Form accompanied with a copy of your sales receipt.
How long after I mail out my Claim Form should I expect to hear back from Guardsman?
Once we receive your form, you can expect to hear back from Guardsman within a business week.
When can I expect to hear from a technician, and who will be coming into my home to service my furniture?
An authorized Guardsman technician will contact you to schedule an appointment to service your furniture. If you have not heard from the technician within 5 business days, please contact Guardsman at 1-800-675-3603.
What happens if the technician is unable to successfully resolve the covered stain/damage that I reported?
If the technician cannot make a repair for any reason, he/she will submit a report to Guardsman. Once the review is complete, a Resolution Account Manager will be in contact with you to discuss the next step.
Why do I have to provide a copy of my sales receipt?
Your sales receipt is proof of purchase of your furniture and Protection Plan.
What does my sales receipt need to show?
Your sales receipt will need to show: a) customer information, b) retailer information, c) purchase and/or delivery date, d) itemized list of furniture purchased with prices, e) the Guardsman protection plan.
