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Terms + Conditions


Please review the following rules that govern the use of FurnitureMattressDirect before using it.  

Due to the high demand of our products, our items sell out very quickly. On occasion, certain items displayed on our site may no longer be in stock. Once an item is sold out, the item may still display as in stock. This may be due to inventory check to make sure we do have it or if we should receive the item at the time the item was sold. However, display of a particular item online is not a guarantee that the item is available. In the event that a customer purchases an item which is no longer in stock, we will refund you for the entirety of that item plus any applicable shipping charges. Should you have any questions concerning the availability of a particular item, please contact our customer service department for assistance. Sometimes the item that is no longer available may take a month to  six months to arrive back in stock.

Please note that your use of FurnitureMattressDirect signifies your unconditional agreement to follow and be bound by these terms and conditions. 

Although you may bypass this Agreement, your use of FurnitureMattressDirect still binds you to the Terms and Conditions. We reserve the right to update or modify these Terms and Conditions at any time without prior notice to you, and your subsequent use of FurnitureMattressDirect signifies your unconditional agreement to follow and be bound by the then-current Terms and Conditions. We encourage you to review these Terms and Conditions whenever you use this Website. 

All sales on FurnitureMattressDirect are final, except for a manufacturing defect. In that case the product will be replaced or repaired.  FurnitureMattressDirect must be notified of any manufacturing defect, or any other issues related to the product within 48 hours of product receipt. Minimum 25% deposit required on each order. Deposits are not refundable. Setup and disposal extra.

If the product(s) arrive in damaged condition, the customer must not accept delivery of the product(s) that have been shipped. In such a circumstance, the product(s) must be returned to the shipper without accepting delivery. In the case that there is any damage with the product(s) received by the customer, it is the customer's responsibility to notify FurnitureMattressDirect regarding the damage within 48 hours of receiving the delivery. In such cases, since the package has been delivered through a third party service provider, FurnitureMattressDirect will immediately notify the third party shipping company regarding the damage, and the third party shipping company will investigate the shipment of those products through their claims department. The customer will be responsible for storing the product(s) at the address where the items were delivered, until the third party shipping company's investigation through their claims department is complete. All refunds to the customer will be on hold until the claims process is complete.

All images on this site are under copyright and may not be reproduced or distributed without express written consent from FurnitureMattressDirect. 

This Website and all its contents are intended solely for personal, non-commercial use. 
In its sole discretion, in addition to any other rights or remedies available to FurnitureMattressDirect and without any liability whatsoever, FurnitureMattressDirect at any time and without notice may terminate or restrict your access to any component of this Website. 
You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents, of FurnitureMattressDirect. The content and software on this FurnitureMattressDirect may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on FurnitureMattressDirect is strictly prohibited. 

FurnitureMattressDirect reserves the right to limit quantities, refuse orders, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if FurnitureMattressDirect believes that customer conduct violates applicable law or is harmful to the interests of FurnitureMattressDirect or any third parties. 

All sizes quoted are approximate. 
FurnitureMattressDirect endeavours to provide current and accurate information on the Website. However, misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur. FurnitureMattressDirect cannot guarantee that products and services advertised on the Website will be available when ordered or thereafter. FurnitureMattressDirect does not warrant that the content of FurnitureMattressDirect, including, without limitation, product descriptions or photographs, is accurate or complete. 
FurnitureMattressDirect reserves the right to: (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products and services advertised or made available for sale on the Website, the prices, fees, charges and specifications of such products and services, any promotional offers and any other Website content without any notice or liability to you or any other person; (c) reject, correct, cancel or terminate any order, including accepted orders for any reason and (d) limit quantities available for sale or sold. 

FurnitureMattressDirect offers limited-time sales values, special buys and items. Due to competitive market pressures, prices are subject to change. FurnitureMattressDirect reserves the right to correct, at any time, any pricing errors and to refuse to complete a sale that is the subject of a pricing error. 

PRICE: Due to supply demand and price increases, all prices are subject to change without notice on our
online store and are not guaranteed, except that prices
for an order that have been accepted by Furniture Mattress Direct
and/or its affiliates (“Seller”) are not subject to change after acceptance.

Unless otherwise stated, all prices shown on this website are in Canadian Dollars. 
FurnitureMattressDirect will make every effort to ensure your order arrives promptly. However, FurnitureMattressDirect is neither responsible, nor liable, for shipping delays due to circumstances beyond its control including, but limited to, transit delays, strikes, and inclement weather. 
For the protection of our customers, it is our policy to not sell to minors. If you are under the legal age of majority and wish to purchase from our online store, please have a parent or legal guardian make the purchase for you. 

We do our best to provide you with the most up-to-date and accurate information. In the event that an error does occur, we reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on our web site. 
Some items shown may require assembly. 

We have made every effort to display as accurately as possible the colors of products that appear on FurnitureMattressDirect. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. 
FurnitureMattressDirect offers door delivery only. FurnitureMattressDirect does not offer delivery inside homes, apartments, buildings, townhouses, or any interior spaces or buildings, and it is the sole responsibility of the customer to arrange for, in whatsoever means possible, to deliver the items inside buildings. 

FurnitureMattressDirect is not responsible for late, lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable network connections, failed, incomplete, garbled or delayed computer transmissions, on-line failures, hardware, software or other technical malfunctions or disturbances or any other communications failures or circumstances affecting, disrupting or corrupting communications. 

FurnitureMattressDirect assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing on the websites or your downloading of any materials, data, text, images, video or audio from the websites. In no event shall FurnitureMattressDirect be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including, but not limited to lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with any use of the websites or content found herein, any failure or delay (including, but not limited to the use of or inability to use any component of the websites for purchases), of the performance or non performance by FurnitureMattressDirect, even if FurnitureMattressDirect has been advised of the possibility of damages by such parties or any other party. 

You shall indemnify and save harmless FurnitureMattressDirect and its officers, directors, trustees, employees, consultants, representatives and agents from and against any claim, cause of action or demand, including without limitation reasonable legal, accounting and other professional fees, brought as a result of your use of the websites. 

Any action relating to the Terms of Use must be brought before a court of competent jurisdiction in Toronto, Ontario, Canada and you irrevocably consent to the jurisdiction of such courts.

These Terms and Conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.


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